Overview
Every Starello® product is designed with precision, elegance, and everyday functionality in mind. We curate only premium lifestyle goods to ensure your home and daily life reflect comfort and style.
Keep Your Pet Cool, Happy, and Comfortable All Summer Long
Say goodbye to panting pets and overheated fur babies! Our Cooling Pet Water Mat is the ultimate summer solution for keeping your cat or dog refreshed and relaxed, even on the hottest days. Designed with a thick, durable plastic surface that’s both water-filled and scratch-resistant, this mat creates a cool oasis for your pet to lounge, nap, or play on—all without any power or freezing required.
Whether placed on the floor, in your pet’s favorite corner, or inside their nest, this water mat instantly lowers their body temperature through safe, natural cooling. It’s a perfect companion during summer months, especially for pets with thick fur or heat sensitivity. No chemical fillers, no electricity—just simple, refreshing comfort they’ll love.
Unlike flimsy cooling pads, this mat is made to last. The thickened design not only resists wear and tear from claws but also provides a gentle tapping sensation that pets find soothing. It’s great for cats who enjoy climbing and dogs who love stretching out.
Product Features
- Water-filled cooling design – helps regulate pet body temperature naturally
- Scratch-resistant surface – built tough for cats and dogs who love to scratch
- Large and thickened structure – offers ample space and added comfort
- Made from durable plastic – easy to clean and long-lasting
- Chemical-free and pet-safe – gentle on fur, paws, and skin
Why You’ll Love It
- Provides instant cooling relief during summer heat
- Reduces stress and discomfort in warm weather
- Perfect for indoor or shaded outdoor use
- Helps prevent overheating in senior or furry pets
- Encourages rest, play, and peaceful naps
Perfect for Summer Play, Rest, or Travel
Whether your pet loves lounging in the living room or following you out to the porch, this cooling water mat ensures they always have a chill spot to call their own. It’s ideal for use in hot climates, heatwaves, and post-walk cooldowns. You can also take it on trips, to the park, or in the car—it’s flexible, foldable, and fuss-free.
Give Your Pet the Gift of Comfort
If your pet deserves the best, treat them to the Cooling Pet Water Mat—a summer essential they’ll thank you for every time they stretch out and sigh in bliss. Designed for comfort, built for durability, and made for those who mean the world to you.
Order now and help your furry friend beat the heat in style and comfort!
- Premium quality, designed for long-lasting use
- Carefully selected materials
- Ships from the USA with fast processing
- Covered by our Starello® Guarantee
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Our Guarantee
We want you to love your purchase. If you are not 100% satisfied, you may request a return or exchange within 30 days of delivery.
Easy Returns
- Return items in original condition for a full refund
- Exchanges available for different sizes or models
- Fast processing — refunds issued within 5–7 business days
Need help? Contact our support team at support@starello.com.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
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